RUGGED MOBILE Systems - Covid-19 Response
RUGGED MOBILE Systems are 'Open for Business'
With regards the current Covid-19 pandemic, RUGGED MOBILE Systems Limited are continuing with our operations. Our staff are now back in the office on a rotation basis. We are currently avoiding face-to-face meetings but are here to talk on the phone or use Skype where required and will respond to your email enquiries as fast as possible. We can send out demonstration devices as usual.
Our supply chains are somewhat impacted with regards production delays, but we will highlight to customers on a case-by-case basis should any specific delays impact your orders. The factories in China are open but some at a reduced staffing level which is leading to some component and shipment delays. There are also some back-logs regards flights to get products to the UK which are adding to shipment delays.
Our staff have been made aware of the symptoms of the virus and how to manage it, in addition we actively encourage staff to maintain strict hygiene at all times. Our offices undergo regular cleaning to ensure a hygienic environment and the business centre where our offices are located has also increased cleaning throughout the premises, in accordance with Government guidelines.
Additional procedures have been put in place regards receipt of deliveries and shipments out to minimise direct contact between courier drivers and our staff.
In addition, RUGGED MOBILE Systems continue to encourage our customers to review your forward forecast or future order requirements as the supply chain becomes ever more challenging and lead-times and prices increase. Validity on quotations is now difficult to ascertain and varies between manufacturers.
RUGGED MOBILE Systems continue to monitor the situation closely and will review when necessary.
Please do not hesitate in contacting us with any questions or concerns. I encourage you to reach out to us on 0845 6520816 or 01260 633300 (if calling from a mobile) or e-mail: [email protected] with any additional questions.
We wish all our customers well during this difficult time.