• Years in The Business
  • Years of Industry Experience
  • Experts available to talk
  • Excellent Customer Service

Support

Rugged Maintenance

RUGGED MOBILE Systems is committed to the provision of high quality support services to ensure solutions are correctly installed and supported maximising our clients’ return on investment.

Support Services
All equipment supplied by RUGGED MOBILE Systems is available with a range of warranty and support options, including:- extended warranty period of up 5 years or more
– optional comprehensive cover including accidental damage and theft
– a selection of SLA’s from basic repair through to next day exchange and on-site support.

Wherever possible we work with manufacturers with their own (or fully authorised third party) service and repair centres based in the UK. In some cases repair centre's are outside of the UK.  For some products, including those manufactured by JLT Mobile, RUGGED MOBILE Systems is the UK authorised repair centre.

For all equipment we provide comprehensive technical support and advice covering the full project life cycle from product selection, evaluation, design, implementation, roll-out and operational issues.

  • This service is available 5 days a week (Monday to Friday) 09:00 to 17:30. 
  • If you need to discuss a query or issue with your hardware please call our in-house Technical Manager Peter on 0845 652 0816 or email: rma@rm-systems.co.uk

Get in Touch

Please contact us to discuss your requirements, for pricing and to request demonstration hardware.